Question 1

Who can access the Service and how do I apply?

Accepted Answer

The service is accessible to businesses that have a registered ABN and are located (including home-based) within one of the Eastern Region Alliance (ERA) Councils. These councils include the Cities of Burnside, Campbelltown, Norwood Payneham & St Peters, Prospect, Unley, and the Town of Walkerville.

If you meet the above criteria and would like to register for the Service, please complete the application form below:

Terms and conditions can be accessed below:

Question 2

How do I book a session?

Accepted Answer

To book a session you need to apply for the Eastern Business Advisory (EBA) program first. Applications can be submitted through the following link: https://www.easternbusinessadvisory.sa.gov.au/application-form

Once your application has been received the Eastern Business Advisory Officer will confirm your eligibility and match you with an Advisor. The officer will contact you via email which will include steps on how to book your sessions.

Question 3

What kind of advice can I receive?

Accepted Answer

The Eastern Business Advisory Program provides advice and support in a variety of business areas to help businesses grow, improve efficiency, and overcome challenges. Here is a list of topics businesses can receive advice on through expert Advisors on the panel of the EBA program:

Business Audits
            Cyber Audit – Understanding your Cyber Safety
            Digital Marketing Audit + Strategy – Inclusive of social media
            Search Engine Optimization (SEO) and Digital Report
            Workplace Wellbeing Audit / Design
            
General Business Mentors 
	General Business
	Human Resource (HR)  Foundations and attracting staff
	Business Planning

Health and wellbeing in business 
	Workplace Wellbeing Solutions
	Mindset coaching – Principles of success
	Managing Psychosocial Hazards

Marketing
	Marketing tools – Giving you the tools to market on your own
	Marketing, Branding and ongoing strategies
	Strategic Marketing - Not social media

Starting up or Business Growth 
	Brand Creation / Rebrand
	Business starting-up and/or Business Elevation – Financial

Food and Beverage
	Starting up in the food industry
	Manufacturing Food
	Food labelling requirements

Question 4

How much will the service cost me?

Accepted Answer

This service is offered free of charge to businesses that are registered and located within the Eastern Region Alliance (ERA) Council areas, which include the Cities of Burnside, Campbelltown, Norwood Payneham & St Peters, Prospect, Unley, and the Town of Walkerville. Each business can access up to 3 hours of one-on-one consultation sessions with their Advisor.

Question 5

How many sessions can I access?

Accepted Answer

Eligible businesses can access up to three (3) hours of support with a Business Advisor.

Question 6

Where are the advisors located?

Accepted Answer

Advisors are based in one of the ERA Council areas. The meeting location will be mutually decided between the Advisor and the Business. Some advisors may prefer to meet at your business location, while others may have a separate office space to meet.

Question 7

How long do I have to use the service?

Accepted Answer

Once you have applied and been matched with an Advisor, we recommend booking as soon as possible and using the sessions efficiently, however please note:

Eligible businesses accepted into the program in 2024 will have until 30 June 2025 to use their sessions.

Eligible businesses accepted into the program in 2025 will have until 30 June 2026 to use their sessions.

Question 8

What is ERA?

Accepted Answer

ERA refers to the Eastern Region Alliance of Councils, which is a group of Eastern metropolitan councils that voluntarily work together for the benefit of their local communities and the Eastern region community as a whole. ERA Councils include the Cities of Burnside, Campbelltown, Norwood Payneham & St Peters, Prospect, Unley, and the Town of Walkerville.

Question 9

I was part of the program last year, can I reapply for another round?

Accepted Answer

The EBA program is designed to help as many businesses as possible. If you participated in our program in a previous year, and would like to re-apply this year, you can, however you will not be re-matched with the same Advisor as before. Your new application will be re-assessed, and a new match will be made based on your current needs.

Frequently Asked Questions